ServiceNow

TECH TALK: Top 3 Things to Modernize for DevOps Cloud Service Solutions

San Francisco Bay Area IT Service Management Forum will kick off with a return to our popular Tech Talk starting June 17, 12:00-1:30pm PST on Modern Service Design and Configuration Management. A recent LinkedIn poll found the top 3 things enterprises must do to evolve and Modernize DevOps Cloud oriented Service Delivery pace and process. …

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DevOps Driven Service Design

What are the top 3 things Service Management Teams should do to improve process capabilities? How do we get and keep alignment between ITIL4 and DevOps? Would love your thoughts. Please let us know your thoughts on LinkedIn Now at: https://www.linkedin.com/posts/dawnckhan_devops-cloud-azure-activity-6799921389055959040-UIes Axelos presented a video on this topic. ITSM needs to be able to right …

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ITSM & Configuration Management Trends

ITSM Trends: Driving delivery, customer experience and digital transformation, the top ITSM Trends are: Digital Transformation and Digital Workflows CIO Reading on Artificial Intelligence Chatbots and Machine Learning Gartner Automation Trends Top 3 CIO Enterprise Service Management Trends ITSMF ITIL4 value overview one of the great sessions offered on this was by the incredible, Cyrus …

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Leading ServiceNow Business Process Consulting BPC

ServiceNow Business Workflow Enablers ServiceNow has stepped to the forefront of Covid-19 digital transformation to help businesses manage the demand to accelerate new ways of working with challenges to all business workflow and demand for new workplace innovation. ServiceNow Business Process Consultants have a bridge of understanding for the ServiceNow tool, and standard workflow capabilities. …

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ServiceDesk, Application and IT Support Ticket Handling

Support Ticket Handling Process refers to a consistent standard for Key Steps in the IT Support and Ticket Handling Process to deliver quality Customer Experience. Benefits of Central Service Desk : More service focused  with improved ticket creation, handling, response and escalation. The service desk is consistent and available 24×7 single point of contact for …

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ARTIFICIAL INTELLIGENCE: ServiceNow + Element AI more to love

Association of AI, RPA and ML. Global Innovation AI/machine learning to explore leading and effective cognitive growth. What is driving Artificial Intelligence (AI) and advanced automation? Discuss news views, and Robotic Process Automation (RPA) methods for machine learning, deep learning December 3, 2020: ServiceNow: Silicon Valley, California. What an exciting acquisition for ServiceNow to acquire #AI pioneer Element …

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