CMDB at IT Service Management Forum in Silicon Valley (San Francisco Bay Area)
- What makes a CMDB functional?
- Success factors that contribute to the maintenance of a healthy CMDB.
- How can ITIL v4 help to empower Configuration Managers?
Configuration Management Maturity ModelForrester reports that the key to realize true digital transformation benefits and information secure, high-quality services,, is to fix the broken elements in Configuration Management. The future of DevOps powered Operational excellence depends on having clear objectives for configuration management and clear measures for how to achieve them. The Forrester Configuration Management Database Maturity Model describes the what characterizes the top 25% Digital Configuration Management Leaders:
|5||Data Discovery is unified into a federated model of what is running where, and who owns it. Broad Process Integration with Trusted Reference Data accelerating use and value.|
|4||Data Discovery is unified into a federated model of what is running where and who owns it. Early Process Integration is taking hold and improving the accuracy and timeliness of Data Quality.|
|3||Heavy use of Data Discovery, but lack of unification data and ownership makes difficult to track and weaker value due to inaccurate or missing information.|
|2||Unstructured CMDB Data with lack of roles for management, rules for discovery, leading to limited adoption, data discovery, and use.|
|1||Configuration Management Data Population, Discovery and use is heavily manual. Most configuration risk management lives almost entirely in human minds, just knowing upstream downstream information.|
Leave a comment