ITSM & Configuration Management Trends

December 8, 2022 So Innovate LLC 0 Comments

ITSM Trends:

Driving delivery, customer experience and digital transformation, the top ITSM Trends are:

Digital Transformation and Digital Workflows
CIO Reading on Artificial Intelligence Chatbots and Machine Learning
Gartner Automation Trends
Top 3 CIO Enterprise Service Management Trends
ITSMF ITIL4 value overview one of the great sessions offered on this was by the incredible, Cyrus Howells, Duquesne Light Company and Manager of the itSMF USA Utilities Community of Interest.
CMDB Articles – CIO Update

Service Asset Configuration Management Features:

MicroService Design driven CIs by DevOps and Digital Transformation. Great video on the exponential growth of DevOps Microservice Advancements. How Services have changed, and must keep changing to accommodate Microservice advancement without Cluster Sprawl. Steve Taylor explains the challenges of tracking microservices in a CI/CD pipeline and how we need to start re-thinking DevOps. Presented at DevOps Online Summit 2021 in April. The presentation was Tracking microservices in your CI/CD Pipeline – Steve Taylor

Jobs N Career Success – LinkedIn |

Who is looking for Work? Who is Hiring ITSM Professionals?

Helping my fellow ITSM Professionals! Where are my ITSM Configuration Management Jobseekers? THis is an awesome opportunity. Join our Professional Jobs n Careers Network to share jobs, find talent, or receive job leads.– this is where recruiters and Job Seekers can meet each other! If I know you, or you are a member or itSMF USA with SACM ServiceNow Experience, let me know and I can submit you directly.

Posted on the Linked In Group: Professionals Jobs N Career Network. https://lnkd.in/gQhbyrQ
#jobs #opportunity #cmdb #servicenow #SACM

Silicon Valley IT Service Management Forum is preparing its relaunch. Would you like to join the discussion on Modern ITSM?

Contact Dawn Simmons to get involved

DawnCSimmons Modern CXO ITSM, CMDB

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