I’ve got a brand new cloud container, You’ve got a CMDB.
ServiceNow CMDB Tech Talk
Regardless of where you are in the journey, the ServiceNow Tech Talk has help to prioritize where you are and where you want to go with CMDB. Get the Slides from this video (here )
“From an IT Service Management Oriented point of view, this team lead an amazing approach to CMDB Workshop. Configuration Management Database Workshop- CMDB, Governance, Population, CMDB Journey that was lead by:
Steve Emerson Advisory Solution Architect Asset Management.
What business solutions does CMDB deliver for an IT organization?
Before COVID Global Pandemic, how much and what to put in a CMDB was a red hot point of discussion. The theory was completely unconstrained in post covid, moving the discussion of when we should consider standardization and “if” container cloud attributes needed a CMDB presence to “how do me manage the service structure, including Cloud containers.
What is the difference between Asset and CI
The primary difference between asset management and configuration management is the relational concept of a CI to the upstream and downstream relationship and impacts.
An Asset can be a CI in CMDB, but a CI can not provide enough infomration to guide the decision making a relationship concept requires. An Asset and a CI may be referencing the same “object”, for completely different purposes including but not limited to:
asset management – focuses on the assets lifecycle and financial aspects
configuration management – a decision engine. That allows reference architectura bility to asses impact of change, plan and design services, with intent for a high value and confident control over the production environment.
What is value of IT ServiceNow and Security Operations alignment?
/tools like Qualys, Tenable etc.
How do you gather requirements from the process owner and create stories?
Essential elements of a succesful in a CMDB Solution?
One Size does not fit all. Conduct complete discovery to understand current state, challenges, requirements and risks.
Listen & understand IT SACM challenges- people, process, tools/products
IT CMDB and Service Asset Configuration Management
Data Driven Decisions- whats running where, & who owns it.
3. Lead plan for implementation, administration, and configuration of SecOps/ITOM/ITSM application with shared intelligence on best practice to develop and utilize platform knowledge and expertise in:
ServiceNow Platform Configuration Best Practices
SecOps and ITOM optimization
Design of client specific functional requirements
Framework for backlog and continual improvement of Common Services Data Model capabilities, expertise, best practices and solutions.
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Regardless of where you are in the journey, the ServiceNow Tech Talk has help to prioritize where you are and where you want to go with CMDB. Get the Slides from this video (here )
“From an IT Service Management Oriented point of view, this team lead an amazing approach to CMDB Workshop. Configuration Management Database Workshop- CMDB, Governance, Population, CMDB Journey that was lead by:
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